SHARE ON: |
| |
| |
 |
 |
|
|
A popular waterslide attraction in southeast Saskatchewan is struggling to reopen after it was forced to close during the COVID-19 pandemic, and that has customers – who have already bought tickets – asking for refunds.
The Kenosee Superslides are a summer staple in Moose Mountain Provincial Park, however the park has been closed since last year. Owners planned to reopen July 11, however, they were unable to open the slides to visitors due to circumstances they say are out of their control.
Marie Bell had planned a day of summer fun at the waterpark for her grandchildren on July 11 – including one who was visiting from Alberta. She found out the waterpark would not be open shortly before hitting the road on Sunday.
“(The grandkids) were excited, we had to scramble and find something else to do for them that day,” said Bell.
She said her efforts to get refunded for her pre-purchased tickets have been unsuccessful so far.
A Yorkton man, who tried to take his kids for a day at the slides, said he has had a similar experience.
Donnie St. Marie said he had tried to contact someone at the Superslides through email and over the phone, but hasn’t received a response.
The park owners didn’t want to speak on camera Friday, but said an already limited number of staff are working on addressing the refunds.
“We appreciate and acknowledge that there has been a delay in the issuance of refunds, however, please note that our administrative staff are working hard to ensure all refunds are completed as quickly as possible,” reads a statement.
The exact issues keeping the park closed – and without an operating license – have not been confirmed.
In a statement, the Saskatchewan Health Authority (SHA) said it has received an application for an operational license from the Superslides and it is under review.
“The Saskatchewan Health Authority is focused on the health and safety of users at all swimming pools and water parks,” reads the statement. “SHA public health inspectors work with operators to ensure they are meeting standards for water quality and safety.”
Bell said she understands the circumstances – but would’ve appreciated a heads up besides just a Facebook post.
“They should’ve either emailed or called. I don’t know what else they could’ve done other than let us know,” she said.
The owners of the Kenosee Superslides said all tickets will be accepted when the park is able to open, but a tentative date is still up in the air.
|
 |
|
 |
|
 |
|
 |
10 pm |
| 24 ℃ |
| CLEAR SKY |
WIND: ENE 17 KM/H
GUSTING TO 38 KM/H |
|
|
|
11 pm |
| 23 ℃ |
| CLEAR SKY |
WIND: ENE 18 KM/H
GUSTING TO 41 KM/H |
|
|
|
12 am |
| 23 ℃ |
| CLEAR SKY |
WIND: E 19 KM/H
GUSTING TO 44 KM/H |
|
|
|
1 am |
| 22 ℃ |
| CLEAR SKY |
WIND: E 17 KM/H
GUSTING TO 42 KM/H |
|
|
|
2 am |
| 21 ℃ |
| CLEAR SKY |
WIND: ESE 15 KM/H
GUSTING TO 40 KM/H |
|
|
 |
3 am |
| 20 ℃ |
| SCATTERED CLOUDS |
WIND: SE 13 KM/H
GUSTING TO 39 KM/H |
|
|
|
4 am |
| 19 ℃ |
| SCATTERED CLOUDS |
WIND: SE 13 KM/H
GUSTING TO 36 KM/H |
|
|
|
5 am |
| 19 ℃ |
| SCATTERED CLOUDS |
WIND: SE 20 KM/H
GUSTING TO 44 KM/H |
|
|
|
 |
TODAY |
HIGH OF 33 ℃
LOW OF 17 ℃ |
| CLEAR SKY |
|
|
|
SUNDAY |
HIGH OF 31 ℃
LOW OF 19 ℃ |
| CLEAR SKY |
|
|
|
MONDAY |
HIGH OF 35 ℃
LOW OF 16 ℃ |
| CLEAR SKY |
|
|
|
TUESDAY |
HIGH OF 35 ℃
LOW OF 19 ℃ |
| CLEAR SKY |
|
|
 |
WEDNESDAY |
HIGH OF 38 ℃
LOW OF 20 ℃ |
| LIGHT RAIN |
|
|
|
THURSDAY |
HIGH OF 34 ℃
LOW OF 20 ℃ |
| LIGHT RAIN |
|
|
|
FRIDAY |
HIGH OF 32 ℃
LOW OF 17 ℃ |
| CLEAR SKY |
|
|
|
SATURDAY |
HIGH OF 39 ℃
LOW OF 21 ℃ |
| LIGHT RAIN |
|
|
|
|
|
|
 |
 |
ESCAPE THE FATE
FERAL
10:19 PM |
|
 |
GHOST
CALL ME LITTLE SUNSHINE
10:12 PM |
|
 |
BULLET FOR MY VALENTINE
DONT NEED YOU
10:08 PM |
|
 |
ATRIA
PATHOGENS
10:04 PM |
|
 |
21 TO BURN
WAIT AND SEE
10:00 PM |
|
 |
GARY CLARK JR
COME TOGETHER
09:57 PM |
|
 |
TAKIDA
THE GAME
09:54 PM |
|
 |
THE MOTORLEAGUE
A LITTLE TOO OBVIOUS
09:50 PM |
|
 |
CORY MARKS
MAKE MY COUNTRY ROCK
09:47 PM |
|
 |
NOTHING MORE
EXISTENTIAL DREAD
09:41 PM |
|
 
 |
