SHARE ON: |
| |
| |
 |
 |
|
|
A popular waterslide attraction in southeast Saskatchewan is struggling to reopen after it was forced to close during the COVID-19 pandemic, and that has customers – who have already bought tickets – asking for refunds.
The Kenosee Superslides are a summer staple in Moose Mountain Provincial Park, however the park has been closed since last year. Owners planned to reopen July 11, however, they were unable to open the slides to visitors due to circumstances they say are out of their control.
Marie Bell had planned a day of summer fun at the waterpark for her grandchildren on July 11 – including one who was visiting from Alberta. She found out the waterpark would not be open shortly before hitting the road on Sunday.
“(The grandkids) were excited, we had to scramble and find something else to do for them that day,” said Bell.
She said her efforts to get refunded for her pre-purchased tickets have been unsuccessful so far.
A Yorkton man, who tried to take his kids for a day at the slides, said he has had a similar experience.
Donnie St. Marie said he had tried to contact someone at the Superslides through email and over the phone, but hasn’t received a response.
The park owners didn’t want to speak on camera Friday, but said an already limited number of staff are working on addressing the refunds.
“We appreciate and acknowledge that there has been a delay in the issuance of refunds, however, please note that our administrative staff are working hard to ensure all refunds are completed as quickly as possible,” reads a statement.
The exact issues keeping the park closed – and without an operating license – have not been confirmed.
In a statement, the Saskatchewan Health Authority (SHA) said it has received an application for an operational license from the Superslides and it is under review.
“The Saskatchewan Health Authority is focused on the health and safety of users at all swimming pools and water parks,” reads the statement. “SHA public health inspectors work with operators to ensure they are meeting standards for water quality and safety.”
Bell said she understands the circumstances – but would’ve appreciated a heads up besides just a Facebook post.
“They should’ve either emailed or called. I don’t know what else they could’ve done other than let us know,” she said.
The owners of the Kenosee Superslides said all tickets will be accepted when the park is able to open, but a tentative date is still up in the air.
|
 |
|
 |
|
 |
|
 |
11 pm |
| 19 ℃ |
| HEAVY INTENSITY RAIN |
WIND: E 32 KM/H
GUSTING TO 63 KM/H |
|
|
|
12 am |
| 19 ℃ |
| HEAVY INTENSITY RAIN |
WIND: E 33 KM/H
GUSTING TO 50 KM/H |
|
|
|
1 am |
| 18 ℃ |
| HEAVY INTENSITY RAIN |
WIND: E 27 KM/H
GUSTING TO 57 KM/H |
|
|
 |
2 am |
| 18 ℃ |
| OVERCAST CLOUDS |
WIND: ESE 36 KM/H
GUSTING TO 67 KM/H |
|
|
|
3 am |
| 18 ℃ |
| LIGHT RAIN |
WIND: ESE 35 KM/H
GUSTING TO 60 KM/H |
|
|
|
4 am |
| 18 ℃ |
| LIGHT RAIN |
WIND: SE 32 KM/H
GUSTING TO 53 KM/H |
|
|
 |
5 am |
| 17 ℃ |
| OVERCAST CLOUDS |
WIND: ESE 30 KM/H
GUSTING TO 51 KM/H |
|
|
|
6 am |
| 18 ℃ |
| OVERCAST CLOUDS |
WIND: SE 29 KM/H
GUSTING TO 46 KM/H |
|
|
|
 |
TODAY |
HIGH OF 23 ℃
LOW OF 14 ℃ |
| HEAVY INTENSITY RAIN |
|
|
|
SUNDAY |
HIGH OF 22 ℃
LOW OF 15 ℃ |
| VERY HEAVY RAIN |
|
|
|
MONDAY |
HIGH OF 23 ℃
LOW OF 12 ℃ |
| LIGHT RAIN |
|
|
|
TUESDAY |
HIGH OF 20 ℃
LOW OF 13 ℃ |
| LIGHT RAIN |
|
|
|
WEDNESDAY |
HIGH OF 25 ℃
LOW OF 13 ℃ |
| LIGHT RAIN |
|
|
|
THURSDAY |
HIGH OF 25 ℃
LOW OF 15 ℃ |
| MODERATE RAIN |
|
|
|
FRIDAY |
HIGH OF 26 ℃
LOW OF 17 ℃ |
| LIGHT RAIN |
|
|
|
SATURDAY |
HIGH OF 26 ℃
LOW OF 18 ℃ |
| MODERATE RAIN |
|
|
|
|
|
|
 |
 |
POP EVIL
SKELETONS
11:06 PM |
|
 |
NOTHING MORE
FACE IT
10:59 PM |
|
 |
FIGHT THE FADE
ALIVE AGAIN
10:56 PM |
|
 |
SEVEN HOURS AFTER VIOLET
SUNRISE
10:52 PM |
|
 |
THE RED JUMPSUIT APPARATUS
WORTH IT
10:49 PM |
|
 |
XANDRIA
LIVE THE TALE
10:42 PM |
|
 |
STARBENDERS
COLD SILVER
10:37 PM |
|
 |
ALIVE IN STONE
WALKING IN THE MOONLIGHT
10:34 PM |
|
 |
AWAKE THE DREAMER
FUTURE
10:31 PM |
|
 |
TOO CLOSE TO TOUCH
NOVOCAINE
10:26 PM |
|
 
 |
