SHARE ON: |
| |
| |
 |
 |
|
|
A popular waterslide attraction in southeast Saskatchewan is struggling to reopen after it was forced to close during the COVID-19 pandemic, and that has customers – who have already bought tickets – asking for refunds.
The Kenosee Superslides are a summer staple in Moose Mountain Provincial Park, however the park has been closed since last year. Owners planned to reopen July 11, however, they were unable to open the slides to visitors due to circumstances they say are out of their control.
Marie Bell had planned a day of summer fun at the waterpark for her grandchildren on July 11 – including one who was visiting from Alberta. She found out the waterpark would not be open shortly before hitting the road on Sunday.
“(The grandkids) were excited, we had to scramble and find something else to do for them that day,” said Bell.
She said her efforts to get refunded for her pre-purchased tickets have been unsuccessful so far.
A Yorkton man, who tried to take his kids for a day at the slides, said he has had a similar experience.
Donnie St. Marie said he had tried to contact someone at the Superslides through email and over the phone, but hasn’t received a response.
The park owners didn’t want to speak on camera Friday, but said an already limited number of staff are working on addressing the refunds.
“We appreciate and acknowledge that there has been a delay in the issuance of refunds, however, please note that our administrative staff are working hard to ensure all refunds are completed as quickly as possible,” reads a statement.
The exact issues keeping the park closed – and without an operating license – have not been confirmed.
In a statement, the Saskatchewan Health Authority (SHA) said it has received an application for an operational license from the Superslides and it is under review.
“The Saskatchewan Health Authority is focused on the health and safety of users at all swimming pools and water parks,” reads the statement. “SHA public health inspectors work with operators to ensure they are meeting standards for water quality and safety.”
Bell said she understands the circumstances – but would’ve appreciated a heads up besides just a Facebook post.
“They should’ve either emailed or called. I don’t know what else they could’ve done other than let us know,” she said.
The owners of the Kenosee Superslides said all tickets will be accepted when the park is able to open, but a tentative date is still up in the air.
|
 |
|
 |
|
 |
|
 |
9 am |
| 18 ℃ |
| OVERCAST CLOUDS |
WIND: SE 19 KM/H
GUSTING TO 37 KM/H |
|
|
|
10 am |
| 18 ℃ |
| OVERCAST CLOUDS |
WIND: ESE 22 KM/H
GUSTING TO 44 KM/H |
|
|
|
11 am |
| 19 ℃ |
| OVERCAST CLOUDS |
WIND: ESE 31 KM/H
GUSTING TO 46 KM/H |
|
|
|
12 pm |
| 20 ℃ |
| OVERCAST CLOUDS |
WIND: ESE 32 KM/H
GUSTING TO 45 KM/H |
|
|
|
1 pm |
| 21 ℃ |
| OVERCAST CLOUDS |
WIND: ESE 33 KM/H
GUSTING TO 46 KM/H |
|
|
|
2 pm |
| 23 ℃ |
| OVERCAST CLOUDS |
WIND: ESE 33 KM/H
GUSTING TO 43 KM/H |
|
|
|
3 pm |
| 23 ℃ |
| OVERCAST CLOUDS |
WIND: ESE 33 KM/H
GUSTING TO 40 KM/H |
|
|
|
4 pm |
| 23 ℃ |
| OVERCAST CLOUDS |
WIND: ESE 30 KM/H
GUSTING TO 36 KM/H |
|
|
|
|
TODAY |
HIGH OF 23 ℃
LOW OF 17 ℃ |
| OVERCAST CLOUDS |
|
|
 |
THURSDAY |
HIGH OF 29 ℃
LOW OF 15 ℃ |
| LIGHT RAIN |
|
|
 |
FRIDAY |
HIGH OF 32 ℃
LOW OF 18 ℃ |
| CLEAR SKY |
|
|
|
SATURDAY |
HIGH OF 34 ℃
LOW OF 19 ℃ |
| LIGHT RAIN |
|
|
|
SUNDAY |
HIGH OF 29 ℃
LOW OF 19 ℃ |
| LIGHT RAIN |
|
|
|
MONDAY |
HIGH OF 26 ℃
LOW OF 16 ℃ |
| CLEAR SKY |
|
|
|
TUESDAY |
HIGH OF 29 ℃
LOW OF 14 ℃ |
| OVERCAST CLOUDS |
|
|
|
WEDNESDAY |
HIGH OF 28 ℃
LOW OF 17 ℃ |
| OVERCAST CLOUDS |
|
|
|
|
|
|
 |
 |
AVENGED SEVENFOLD
SHEPHERD OF FIRE
09:05 AM |
|
 |
PINEHILL
SOFIA
09:01 AM |
|
 |
JUDAS PRIEST
TURBO LOVER
08:55 AM |
|
 |
BLACKTOOTHED
ANTIDOTE
08:53 AM |
|
 |
ZZ TOP
GOT ME UNDER PRESSURE
08:49 AM |
|
 |
BAD WOLVES
MASQUERADE
08:42 AM |
|
 |
THE ANIX
DISARM
08:38 AM |
|
 |
BLACK OUT THE SUN
CYCLE OF PAIN
08:35 AM |
|
 |
BLAME ME
INFECTED
08:31 AM |
|
 |
PAPA ROACH
WAKE UP CALLING
08:27 AM |
|
 
 |
