SHARE ON: |
| |
| |
 |
 |
|
|
A popular waterslide attraction in southeast Saskatchewan is struggling to reopen after it was forced to close during the COVID-19 pandemic, and that has customers – who have already bought tickets – asking for refunds.
The Kenosee Superslides are a summer staple in Moose Mountain Provincial Park, however the park has been closed since last year. Owners planned to reopen July 11, however, they were unable to open the slides to visitors due to circumstances they say are out of their control.
Marie Bell had planned a day of summer fun at the waterpark for her grandchildren on July 11 – including one who was visiting from Alberta. She found out the waterpark would not be open shortly before hitting the road on Sunday.
“(The grandkids) were excited, we had to scramble and find something else to do for them that day,” said Bell.
She said her efforts to get refunded for her pre-purchased tickets have been unsuccessful so far.
A Yorkton man, who tried to take his kids for a day at the slides, said he has had a similar experience.
Donnie St. Marie said he had tried to contact someone at the Superslides through email and over the phone, but hasn’t received a response.
The park owners didn’t want to speak on camera Friday, but said an already limited number of staff are working on addressing the refunds.
“We appreciate and acknowledge that there has been a delay in the issuance of refunds, however, please note that our administrative staff are working hard to ensure all refunds are completed as quickly as possible,” reads a statement.
The exact issues keeping the park closed – and without an operating license – have not been confirmed.
In a statement, the Saskatchewan Health Authority (SHA) said it has received an application for an operational license from the Superslides and it is under review.
“The Saskatchewan Health Authority is focused on the health and safety of users at all swimming pools and water parks,” reads the statement. “SHA public health inspectors work with operators to ensure they are meeting standards for water quality and safety.”
Bell said she understands the circumstances – but would’ve appreciated a heads up besides just a Facebook post.
“They should’ve either emailed or called. I don’t know what else they could’ve done other than let us know,” she said.
The owners of the Kenosee Superslides said all tickets will be accepted when the park is able to open, but a tentative date is still up in the air.
|
 |
|
 |
|
 |
|
 |
12 pm |
| 25 ℃ |
| BROKEN CLOUDS |
WIND: SE 27 KM/H
GUSTING TO 32 KM/H |
|
|
|
1 pm |
| 25 ℃ |
| OVERCAST CLOUDS |
WIND: SE 27 KM/H
GUSTING TO 31 KM/H |
|
|
|
2 pm |
| 26 ℃ |
| OVERCAST CLOUDS |
WIND: SE 27 KM/H
GUSTING TO 32 KM/H |
|
|
|
3 pm |
| 27 ℃ |
| OVERCAST CLOUDS |
WIND: SE 27 KM/H
GUSTING TO 32 KM/H |
|
|
|
4 pm |
| 27 ℃ |
| OVERCAST CLOUDS |
WIND: SE 27 KM/H
GUSTING TO 33 KM/H |
|
|
|
5 pm |
| 29 ℃ |
| OVERCAST CLOUDS |
WIND: SE 28 KM/H
GUSTING TO 34 KM/H |
|
|
|
6 pm |
| 29 ℃ |
| OVERCAST CLOUDS |
WIND: SE 26 KM/H
GUSTING TO 36 KM/H |
|
|
|
7 pm |
| 28 ℃ |
| BROKEN CLOUDS |
WIND: SE 26 KM/H
GUSTING TO 46 KM/H |
|
|
|
|
TODAY |
HIGH OF 29 ℃
LOW OF 12 ℃ |
| BROKEN CLOUDS |
|
|
 |
THURSDAY |
HIGH OF 26 ℃
LOW OF 12 ℃ |
| MODERATE RAIN |
|
|
 |
FRIDAY |
HIGH OF 31 ℃
LOW OF 17 ℃ |
| FEW CLOUDS |
|
|
 |
SATURDAY |
HIGH OF 28 ℃
LOW OF 19 ℃ |
| CLEAR SKY |
|
|
|
SUNDAY |
HIGH OF 21 ℃
LOW OF 16 ℃ |
| OVERCAST CLOUDS |
|
|
|
MONDAY |
HIGH OF 15 ℃
LOW OF 10 ℃ |
| MODERATE RAIN |
|
|
|
TUESDAY |
HIGH OF 12 ℃
LOW OF 7 ℃ |
| MODERATE RAIN |
|
|
|
WEDNESDAY |
HIGH OF 19 ℃
LOW OF 7 ℃ |
| BROKEN CLOUDS |
|
|
|
|
|
 |
 |
|
| KingCamp Khan Villa Bell Tent – 15% Off! |
| |
| Create the perfect outdoor escape with the KingCamp Khan Villa 4-Season Bell Tent. Save 15% with code VILLA15 on your next adventure. |
| |
| Use code VILLA15 to save 15% on your KingCamp tent! |
|
 |
|
 |
|
|
 |
 |
COREY TAYLOR
TALK SICK
11:55 AM |
|
 |
BAD OMENS
DYING TO LOVE
11:50 AM |
|
 |
SAINT ASONIA
LET ME LIVE MY LIFE
11:47 AM |
|
 |
ARCHITECTS
JUDGEMENT DAY
11:41 AM |
|
 |
SELF DECEPTION
KALLOCAIN
11:38 AM |
|
 |
SMASH INTO PIECES
DEVIL IN MY HEAD
11:35 AM |
|
 |
FIGHT THE FADE
ALIVE AGAIN
11:32 AM |
|
 |
OF VIRTUE
THE END
11:28 AM |
|
 |
TIM MONTANA
AINT COMIN DOWN
11:25 AM |
|
 |
ESCAPE THE FATE
DEARLY DEPARTED
11:21 AM |
|
 
 |
