SHARE ON: |
| |
| |
 |
 |
|
|
A popular waterslide attraction in southeast Saskatchewan is struggling to reopen after it was forced to close during the COVID-19 pandemic, and that has customers – who have already bought tickets – asking for refunds.
The Kenosee Superslides are a summer staple in Moose Mountain Provincial Park, however the park has been closed since last year. Owners planned to reopen July 11, however, they were unable to open the slides to visitors due to circumstances they say are out of their control.
Marie Bell had planned a day of summer fun at the waterpark for her grandchildren on July 11 – including one who was visiting from Alberta. She found out the waterpark would not be open shortly before hitting the road on Sunday.
“(The grandkids) were excited, we had to scramble and find something else to do for them that day,” said Bell.
She said her efforts to get refunded for her pre-purchased tickets have been unsuccessful so far.
A Yorkton man, who tried to take his kids for a day at the slides, said he has had a similar experience.
Donnie St. Marie said he had tried to contact someone at the Superslides through email and over the phone, but hasn’t received a response.
The park owners didn’t want to speak on camera Friday, but said an already limited number of staff are working on addressing the refunds.
“We appreciate and acknowledge that there has been a delay in the issuance of refunds, however, please note that our administrative staff are working hard to ensure all refunds are completed as quickly as possible,” reads a statement.
The exact issues keeping the park closed – and without an operating license – have not been confirmed.
In a statement, the Saskatchewan Health Authority (SHA) said it has received an application for an operational license from the Superslides and it is under review.
“The Saskatchewan Health Authority is focused on the health and safety of users at all swimming pools and water parks,” reads the statement. “SHA public health inspectors work with operators to ensure they are meeting standards for water quality and safety.”
Bell said she understands the circumstances – but would’ve appreciated a heads up besides just a Facebook post.
“They should’ve either emailed or called. I don’t know what else they could’ve done other than let us know,” she said.
The owners of the Kenosee Superslides said all tickets will be accepted when the park is able to open, but a tentative date is still up in the air.
|
 |
|
 |
|
 |
|
 |
7 am |
| 10 ℃ |
| BROKEN CLOUDS |
WIND: SSE 25 KM/H
GUSTING TO 46 KM/H |
|
|
|
8 am |
| 10 ℃ |
| BROKEN CLOUDS |
WIND: SSE 24 KM/H
GUSTING TO 32 KM/H |
|
|
 |
9 am |
| 13 ℃ |
| LIGHT RAIN |
WIND: S 24 KM/H
GUSTING TO 31 KM/H |
|
|
|
10 am |
| 18 ℃ |
| BROKEN CLOUDS |
WIND: WSW 19 KM/H
GUSTING TO 28 KM/H |
|
|
 |
11 am |
| 22 ℃ |
| SCATTERED CLOUDS |
WIND: W 25 KM/H
GUSTING TO 34 KM/H |
|
|
|
12 pm |
| 26 ℃ |
| SCATTERED CLOUDS |
WIND: WNW 28 KM/H
GUSTING TO 44 KM/H |
|
|
 |
1 pm |
| 24 ℃ |
| CLEAR SKY |
WIND: WNW 37 KM/H
GUSTING TO 44 KM/H |
|
|
|
2 pm |
| 24 ℃ |
| CLEAR SKY |
WIND: WNW 33 KM/H
GUSTING TO 41 KM/H |
|
|
|
|
TODAY |
HIGH OF 26 ℃
LOW OF 10 ℃ |
| MODERATE RAIN |
|
|
|
TUESDAY |
HIGH OF 21 ℃
LOW OF 9 ℃ |
| LIGHT RAIN |
|
|
|
WEDNESDAY |
HIGH OF 26 ℃
LOW OF 11 ℃ |
| SCATTERED CLOUDS |
|
|
|
THURSDAY |
HIGH OF 25 ℃
LOW OF 12 ℃ |
| LIGHT RAIN |
|
|
 |
FRIDAY |
HIGH OF 13 ℃
LOW OF 2 ℃ |
| RAIN AND SNOW |
|
|
|
SATURDAY |
HIGH OF 9 ℃
LOW OF 2 ℃ |
| MODERATE RAIN |
|
|
|
SUNDAY |
HIGH OF 7 ℃
LOW OF 2 ℃ |
| RAIN AND SNOW |
|
|
|
MONDAY |
HIGH OF 17 ℃
LOW OF 3 ℃ |
| OVERCAST CLOUDS |
|
|
|
|
|
 |
 |
|
| Canadian Tire Spring Sale - Save Up to 35%! |
| |
| Refresh your home and outdoor spaces this spring with up to 35% off tools, patio furniture, gardening supplies, and more. |
| |
| Spring savings end soon - shop Canadian Tire today! |
|
 |
|
 |
|
|
 |
 |
THE FUNERAL PORTRAIT
CHERNOBYL
07:01 AM |
|
 |
YELLOWCARD
HONESTLY I
06:57 AM |
|
 |
NIRVANA
COME AS YOU ARE
06:54 AM |
|
 |
BRUCE SPRINGSTEEN
BORN IN THE U.S.A.
06:49 AM |
|
 |
ALKALINE TRIO
SCARS
06:43 AM |
|
 |
AWAKING TYLER
UNTIL AGAIN
06:40 AM |
|
 |
THE RED JUMPSUIT APPARATUS
XS FOR EYES
06:37 AM |
|
 |
LANDMVRKS
THE GREAT UNKNOWN
06:33 AM |
|
 |
JUNCTION28
IDENTITY
06:30 AM |
|
 |
FROM ASHES TO NEW
ONE FOOT IN THE GRAVE
06:27 AM |
|
 
 |
